Terms and Conditions of Sale

Last updated: 01/08/2026

1. Purpose and scope

These Terms and Conditions of Sale (hereinafter “T&Cs”) govern the contractual relationship between the publisher of the Kadris website (hereinafter “the Seller”) and any natural or legal person making a purchase via the Site (hereinafter “the Customer”).

Any order placed on the Site implies full, complete and unreserved acceptance of these T&Cs. The T&Cs prevail over any other document, except by express written waiver signed by the Seller.

2. Products offered

The works offered are independent artistic creations inspired by various cultural, automotive and artistic universes. They are in no way official or licensed products of the brands mentioned.

Brand names, logos and distinctive signs remain the exclusive property of their respective owners.

3. Availability and customisation

The photographs on the Site faithfully reproduce the works as delivered. Each frame is manufactured according to the visuals shown. Due to natural variations in screen calibration, slight differences in colour perception may exist between the display on your device and the actual rendering of the work. This is inherent to any digital display and not to the quality of the delivered product.

Some works can be customised on request, subject to a specific quote.

4. Orders

Orders are placed exclusively via the Site. To validate an order, the Customer must:

• select the desired product(s);
• provide accurate and complete information during the ordering process;
• accept these T&Cs;
• make payment according to the methods offered.

Any order placed constitutes a firm and final commitment by the Customer. The Seller reserves the right to refuse any order from a Customer with whom a prior dispute exists.

5. Prices

Prices displayed on the Site are stated in euros and include all applicable taxes unless otherwise indicated. Delivery to every country we serve is included in the displayed price; no additional shipping charge is added at checkout. The displayed price automatically adapts to the delivery country. Any customs duties and import taxes outside the European Union remain separate.

The Seller may change prices at any time without notice. However, the price charged will be the one displayed when the order is placed.

6. Payment

Payment is made using the methods available on the Site (e.g. bank card, PayPal, etc.). Payment is due immediately upon ordering. If payment is refused by the bank, the order will be automatically cancelled.

7. Delivery

The works are shipped to the address provided by the Customer when ordering.

Every piece is made to order. Allow 10 to 15 business days for production.

If a creation has to be remade following the quality check, the shipping time may be extended. The Customer is then informed by e-mail, with a new shipping date.

Then allow 1 to 3 business days for delivery in France, 2 to 7 business days in Europe and 3 to 8 business days in the rest of the world.

Delivery is carried out by a third-party carrier. In the event of a significant delay, the Customer may contact the Seller for information or an appropriate solution.

8. Right of withdrawal

8.1 Configured furniture backdrops, plexiglass fronts and made-to-measure wall displays

The furniture backdrops configured by the customer and the wall displays ordered through the made-to-measure section of kadris-art.com are accordingly cut and manufactured to the dimensions provided by the customer when ordering. The minimum size displayed for each backdrop is a technical floor below which manufacturing is not offered; in all cases, the ordered dimensions are chosen and entered by the customer according to their furniture unit.

They are therefore goods made to the consumer’s specifications within the meaning of Article L221-28, 3° of the French Consumer Code (Code de la consommation). The right of withdrawal cannot be exercised for these products. The customer is informed of this before confirming the order and expressly confirms it by ticking the box provided for that purpose. It is the customer’s responsibility to check the inside dimensions of their furniture unit before ordering, which they also confirm when ordering.

The plexiglass front offered as an option with the furniture backdrops is also manufactured to the dimensions provided by the customer. It is subject to the same rules and the right of withdrawal cannot be exercised for this product.

Wall displays sold in catalogue format, without any customisation of dimensions, are not covered by this article: they benefit from the right of withdrawal under the legal conditions.

Where the right of withdrawal applies, the direct cost of returning the product is borne by the customer. The product must be returned complete, undamaged and in its original packaging.

8.2 Made-to-measure graphic study

The made-to-measure graphic study is a service. The customer has a right of withdrawal of fourteen days from the conclusion of the contract, in accordance with Article L221-18 of the French Consumer Code.

When ordering, the customer may, if they wish, expressly request that the study begin before the end of this period. This request is optional and does not condition access to the service.

If the customer makes this request, the study starts as soon as payment is received. Once the study has been fully carried out and delivered, the right of withdrawal is definitively lost, in accordance with Articles L221-25 and L221-28, 1° of the French Consumer Code. If the customer withdraws while the study is still in progress, they are refunded, less the value of the work already carried out.

If the customer does not make this request, they keep their right of withdrawal for fourteen days and the study begins at the end of this period. The study fee is deducted from the amount of the order if the quotation is accepted within one month of its delivery.

8.3 Gift cards

The gift card may be subject to a right of withdrawal within fourteen days of its purchase. Only the unused balance of the card can then be refunded to the person who bought it, and the card is deactivated. Any amount already used to pay for an order follows the conditions applicable to that order. An order paid for with a gift card is refunded to that same card. After the fourteen-day period, the gift card cannot be refunded or exchanged for cash.

8.4 Legal guarantees

The absence of a right of withdrawal does not deprive the customer of either the legal guarantee of conformity (Articles L217-3 et seq. of the French Consumer Code) or the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code). A product that is defective, damaged or not in conformity with the order remains fully covered.

9. Warranties

The works are sold as is, as artistic creations. They are not covered by the commercial warranties of third-party brands (LEGO®, Porsche®, etc.), which have no connection with the Seller.

The Seller guarantees the authenticity of each creation and its conformity with the description given on the Site.

Each Kadris™ wall display has a glossy finish that gives depth to the colours. Depending on the lighting in the room, this finish may create slight reflections, which are inherent to this type of medium.

Each creation is carefully inspected before shipping. If a piece does not meet our quality standards, it is remade before being sent. This is what a premium creation, made to order, demands.

10. Intellectual property

10.1 Seller's rights. All works sold on the Site are protected by copyright (French Intellectual Property Code). The Customer acquires only material ownership of the work, but no right of exploitation, reproduction or distribution. Any unauthorised reproduction, commercialisation or use of the works is strictly prohibited.

10.2 Third-party trademarks. The works offered are independent artistic creations inspired by various cultural, automotive and artistic universes. They are in no way official or licensed products of the brands mentioned. The Seller is not affiliated with, sponsored or endorsed by these brands.

11. Limitation of liability

The Seller cannot be held liable for:

• minor differences between the photographs on the Site and the delivered work;
• damage caused by improper handling, maintenance or unsuitable display of the works by the Customer;
• loss, theft or deterioration occurring after delivery;
• the consequences of any misuse or non-compliant use of the works.

12. Force majeure

The Seller cannot be held liable if the performance of the contract is delayed or prevented by a force majeure event (natural disaster, war, strike, pandemic, power failure, etc.).

13. Complaints and disputes

Any complaint must be sent to the Seller in writing (by e-mail or post). In the event of a dispute, an amicable solution will be sought as a priority.

These T&Cs are governed by French law. In the event of a dispute with a consumer Customer, the latter may bring the matter before one of the territorially competent courts under the French Code of Civil Procedure, in particular the court of their habitual residence or of the place of delivery of the product. For business Customers, any dispute will be subject to the exclusive jurisdiction of the courts of the Seller's registered office.

13 bis. Right to consumer mediation

In accordance with Articles L.612-1 et seq. of the French Consumer Code, the consumer Customer has the right to use a consumer mediator free of charge with a view to the amicable resolution of a dispute. The designated mediator is:

CNPM – Médiation de la consommation
27 avenue de la Libération, 42400 Saint-Chamond, France
www.cnpm-mediation-consommation.eu

14. Amendment of the T&Cs

The Seller reserves the right to amend these T&Cs at any time. The applicable version is the one in force at the time of the Customer's order.

15. Applicable law

These T&Cs are governed by French law. In the event of a dispute with a consumer Customer, the latter may bring the matter before one of the territorially competent courts under the French Code of Civil Procedure, in particular the court of their habitual residence or of the place of delivery of the product. For business Customers, any dispute will be subject to the exclusive jurisdiction of the courts of the Seller's registered office.

16. Contact

For any question regarding these T&Cs:

📧 contact@kadris-art.com
📍 888 route de la Caille, 74350 Allonzier-la-Caille, France