Questions / Answers

Frequently Asked Questions
Who are you ?

We are independent creators specialized in the creation of unique artistic paintings . Our works are inspired by various universes (automobiles, pop culture, iconic toys, cinematic sagas), but they always constitute a personal artistic interpretation .

Find more information about who we are by clicking here .
Are your paintings official LEGO®, Porsche®, Ferrari®, Star Wars™, etc. products?

No. Our creations are 100% independent .

All trademarks mentioned (LEGO®, Porsche®, Ferrari®, Lamborghini®, Bugatti®, Mercedes®, Red Bull Racing®, Ford®, Peugeot Sport®, Land Rover®, Batman™, Star Wars™, etc.) belong exclusively to their respective owners.

Our paintings are not sponsored, endorsed, or affiliated with these brands.
Why do your works sometimes resemble well-known products or logos?

Because we work on the basis of artistic inspiration .

We divert certain known universes in order to offer an artistic and decorative reading , different from their official commercial exploitation.
Why do you use LEGO® products or branded objects in your pictures?

Solely for staging purposes to present our works in a recognizable context.

These products are used as visual decoration and are not for sale.

⚠️ We sell the paintings , not the objects visible in the photo.
Can I use your paintings for commercial purposes (resale, advertising, etc.)?

No. The paintings are for personal and decorative use only.

Any reproduction, resale, rental or advertising use without our written consent is prohibited except by amicable arrangement with our services.
Are your works protected by copyright?

Yes ✅

Each painting is an original artistic creation, protected by the Intellectual Property Code (France, Europe, Switzerland and international equivalents).

Buying a painting gives you the right to own and display it, but not to copy, scan, reproduce, or resell it without permission.
How to order?

· Directly via the website, by choosing the model.

· Confirmation sent by email after payment.
What payment methods do you accept?

· Bank card (Visa, Mastercard, Amex)

· PayPal

· Apple Pay / Google Pay

· Bank transfer (on request, special orders only)
What are the production and shipping times?

· Standard: 5 to 15 working days.

· Tailor-made: deadline communicated before validation.
What are your delivery times?

· France: 2 to 5 working days after dispatch.

· Europe: 5 to 10 working days after dispatch.

· International: 10 to 20 working days after dispatch.

Carriers: Colissimo, DHL, UPS or equivalent, with tracking.
Are shipping costs included?

No, they are calculated according to weight/volume/destination and displayed before payment.
What should I do if my painting arrives damaged?

1. Take pictures immediately.

2. Refuse the package or note reservations.

3. Contact us within 48 hours maximum .

An insurance procedure will be initiated and a solution proposed (replacement or reimbursement).
Can I return a painting if I change my mind?

Yes, legal period of 14 days after receipt.

⚠️Refund after receipt of the package and its verification

⚠️Exceptions: no returns possible for personalized tables .
How to return an array?

· Use the original packaging if possible.

· Reinforced package required.

· After receipt and inspection, refund made (excluding shipping costs).
How to maintain a painting?

· No prolonged direct sunlight.

· No excessive humidity.

· Gentle dusting with a dry cloth.

· Never use solvents or household products.
Do you offer a guarantee?

Yes, 2-year warranty against any manufacturing defect.

Exclusions: normal wear and tear, shocks, humidity, prolonged exposure to the sun, improper handling, poor customer grip, etc.
Do you ship worldwide?

Yes.
⚠️ Please note: taxes and customs duties may apply depending on the country, which are the responsibility of the customer.
What if my question is not listed here?

Contact us via:

· Site contact form

· Email address: contact@kadris.org

· Social networks

(response within 24/48 working hours)